Do you have a complaint about Voya Life Insurance Company?
The Center for Life Insurance Disputes represents beneficiaries of life insurance claims, and policy owners who have disputes over the policies they’ve purchased. We get denied claims paid and premiums refunded. If you’re having problems with Voya Life call us now for help.
1-888-428-4868
Tell us about your experience with Voya Life? Leave a comment below for others to read.
- Was your life insurance claim denied?
- Were you misled about your policy?
- Has your policy lapsed because of increasing premiums?
- Was your signature forged on an application?
- Were you promised benefits that don’t exist?
- Was your policy rescinded under the contestability clause?
Voya Life sells life insurance and annuities. If you bought life insurance from Voya Life and you believe you were misled, we can help. Common misrepresentations include; premiums, policy lapse, future values, and tax benefits.
If you are waiting for a death claim but they aren’t paying the claim, declined to payout, or if they denied your claim, we can get your money.
If you feel victimized and frustrated by a life insurance company it might help to write a comment warning other consumers about your experience. We encourage your comments here below. But in addition to telling people how you feel, we, The Center for Life Insurance Disputes, can do something about it for you. We can get your dispute resolved, get your death claim paid or your premiums refunded.
There are a lot of complaint websites and consumer review websites like Better Business Bureau, Consumer Affairs, Pissed Consumer, and others that allow consumers to post complaints about life insurance companies. Some of these sites are helpful, but some are nothing more than websites selling advertising (just look at all the pop-ups and ads on every page). They offer no voice, no useful information and no solutions.
We’re different. We offer an actual solution to life insurance complaints. We’ll take your matter to the insurer with the history, documents and legal support that will get your dispute resolved. The most common life insurance complaints we represent are:
- the insurance company is delaying payment of a claim,
- the insurance company has denied a claim,
- you bought a policy that is more than you can afford,
- your agent lied about how much money you’ll have in the cash value,
- your policy is going to lapse unless you pay a lot more premium.
One of these may describe your situation, or maybe yours is a little different. The way we begin is with a free telephone consultation to learn from you what’s happened. Then we’ll tell you how we can get your dispute resolved quickly and to your satisfaction.
Will it help if I call the insurance company and make a complaint?
Probably not. The reason we say this is because there are standard processes that life insurance companies follow when they receive complaints. A big part of the complaint process includes the need for documentation and proof. It’s not enough to give a written account of how you were harmed and how angry you are. This type of complaint usually goes nowhere.
Life insurers are looking for specific things that can prove you have a legitimate complaint, but they’re not likely to tell you what they’re looking for. Unless you have experience with the life insurance complaint process your complaint isn’t likely to get your claim paid or your premium refunded.
Can the Department of Insurance help me?
It’s best to think of a state’s Department of Insurance as an organization that has limited oversight and even more limited enforcement powers. A department of insurance oversees things like; the filing of new policies an insurer wants to sell in a State, proper form filings, an insurer’s financial requirements, licensing of agents, and other activities that have a lot to do with collecting fees.
What a Department of Insurance doesn’t do is make life insurance claim decisions. They won’t say whether a claim should or should not be paid. So, don’t waste your time complaining or letting them investigate. They don’t have the authority to do anything about denied life insurance claims or claims under a contestable investigation.
A Department of Insurance also can’t force a life insurer to refund your premiums. They might fine an agent for bad practices, and they might terminate an agent’s license, but that doesn’t get you a refund. That doesn’t put money back in your pocket.
Unfortunately, most department’s won’t tell consumers these facts up-front. A lot of time can be wasted with nothing to show for it.
Life Insurance Abuse
You may be a victim of insurance abuse. Not every life insurance transaction goes smoothly. If a mistake has been made it should be corrected. If you were intentionally lied to or if your life insurance claim has been wrongfully denied you need to take aggressive action. We have extensive experience and unequaled success recovering money from life insurers for our clients.
Don’t wait for your policy to lapse or the premiums to become unmanageable. Don’t accept a denied claim. Contact us today for a no-obligation assessment of your life insurance complaint and get the money you are entitled to.
We work on a pay-for-performance basis. You don’t need any money up front. We get paid when our clients get their money. We’re life insurance experts who have recovered over $60 million for our clients. We can help you too. Call us now for help.
Charles Whitcomb says
Hi, I have a problemwith Voya, and don’t quite know where to turn. My Mother died last year, leaving a Voya account to my sister and I worth a bit less than 160K.
By November, my sister and myself provided Voya with everything they needed to get the funds to us. Now it’s Mid-May, and not only still no money, they have not answered or returned a phone call in over six weeks.
Is this a matter you can help me with, and if not can you point me in the direction of somone who can?
Thank you, Charles Whitcomb
Admin2 says
Hello, Yes, we have a very good relationship with Voya. Please call me at your convenience: 888-428-4868. Steve