Do you have a Transamerica Life Insurance complaint?
The Center for Life Insurance Disputes represents beneficiaries of life insurance claims, and policy owners who have disputes over the policies they’ve purchased. We get denied claims paid and premiums refunded. If you’re having any of these problems with Transamerica Life we can help:
- Was your life insurance claim denied?
- Were you misled about your policy?
- Has your policy lapsed because of increasing premiums?
- Was your signature forged on an application?
- Were you promised benefits that don’t exist?
- Was your policy rescinded under the contestability clause?
Looking for representation? Call us now: 1-888-428-4868
If you bought life insurance from Transamerica Life and you believe you were misled, we can help.
Common policy misrepresentations include; premium increases, policy lapse, future value promises, and false tax benefits.
If you are waiting for a death claim from Transamerica Life but they are not paying the claim, or if they denied your claim, we can get your money.
Free Consultations: 1-888-428-4868
Tell us about your experience with Transamerica Life? Leave a comment below for others to read.
If you feel victimized and frustrated by a life insurance company it might help to write a comment warning other consumers about your experience. We encourage your comments here below. But in addition to telling people how you feel, we, The Center for Life Insurance Disputes, can do something about it for you. We can get your dispute resolved, get your death claim paid or your premiums refunded.
There are a lot of complaint websites and consumer review websites like Better Business Bureau, Consumer Affairs, Pissed Consumer, and others that allow consumers to post complaints about life insurance companies. Some of these sites are helpful, but some are nothing more than websites selling advertising (just look at all the pop-ups and ads on every page). They offer no voice, no useful information and no solutions.
We’re different. We offer an actual solution to life insurance complaints. We’ll take your matter to the insurer with the history, documents and legal support that will get your dispute resolved. The most common life insurance complaints we represent are:
- the insurance company is delaying payment of a claim,
- the insurance company has denied a claim,
- you bought a policy that is more than you can afford,
- your agent lied about how much money you’ll have in the cash value,
- your policy is going to lapse unless you pay a lot more premium.
One of these may describe your situation, or maybe yours is a little different. The way we begin is with a free telephone consultation to learn from you what’s happened. Then we’ll tell you how we can get your dispute resolved quickly and to your satisfaction.
Will it help if I call the insurance company and make a complaint?
Probably not. The reason we say this is because there are standard processes that life insurance companies follow when they receive complaints. A big part of the complaint process includes the need for documentation and proof. It’s not enough to give a written account of how you were harmed and how angry you are. This type of complaint usually goes nowhere.
Life insurers are looking for specific things that can prove you have a legitimate complaint, but they’re not likely to tell you what they’re looking for. Unless you have experience with the life insurance complaint process your complaint isn’t likely to get your claim paid or your premium refunded.
Can the Department of Insurance help me?
It’s best to think of a state’s Department of Insurance as an organization that has limited oversight and even more limited enforcement powers. A department of insurance oversees things like; the filing of new policies an insurer wants to sell in a State, proper form filings, an insurer’s financial requirements, licensing of agents, and other activities that have a lot to do with collecting fees.
What a Department of Insurance doesn’t do is make life insurance claim decisions. They won’t say whether a claim should or should not be paid. So, don’t waste your time complaining or letting them investigate. They don’t have the authority to do anything about denied life insurance claims or claims under a contestable investigation.
A Department of Insurance also can’t force a life insurer to refund your premiums. They might fine an agent for bad practices, and they might terminate an agent’s license, but that doesn’t get you a refund. That doesn’t put money back in your pocket.
Unfortunately, most department’s won’t tell consumers these facts up-front. A lot of time can be wasted with nothing to show for it.
You may be a victim of insurance abuse. Not every life insurance transaction goes smoothly. If a mistake has been made it should be corrected. If you were intentionally lied to or if your life insurance claim has been wrongfully denied you need to take aggressive action. Hire us. We have extensive experience and unequaled success recovering money from life insurers for our clients.
Don’t wait for your policy to lapse or the premiums to become unmanageable. Don’t accept a denied claim. Contact us today for a no-obligation assessment of your life insurance complaint and get the money you are entitled to.
We work on a pay-for-performance basis. You don’t need any money up front. When our clients get their money then we get paid. We’re life insurance experts who have recovered over $85 million for our clients. We can help you too. Call us now for help.
Transamerica life insurance claim forms
Transamerica life insurance claim was denied
My father died in 2014 he had a 10k policy thru his work. They denied his policy and now 4 yeats years later they are still sending me mail like he is still alive. Something is wrong here.
My husband died in October of 2017. I filed my claim for a 25k policy in December of that year. It’s February 2020. They are still giving me the run-around. I am living on Social Security, my car is 20 years old, and I need dental work that I can’t afford. I need help.
Do NOT do business with TransAmerica Life Insurance company. They purchased my annuity policy from another company. I contacted them well in advance of the date the distribution was to begin. They delayed sending me the material. When I finally received it, it was dated almost one month prior to the date I received it. They used my “delay” in responding to lower the distribution amount. It is much more complicated than I can describe here. I have full documentation of all policy information and communication with the company. They are committing fraud.
TransAmerica’s customers service is terrible. Very rude!
I called 1/18/2023 to change/update payment. A woman who responded my call sounds she hated her job.
I do hope that the management monitor their recorded calls. They shouldn’t be hiring people with a very bad rude attitude.
I have had my policy withTransamerica for eight years with autimatic from my bank, which is withdrawn on the first of each month. I rquested them to change the withdrawal date too the third of the month and they told me that they did. For the first time in eight years my bank denighed payment on the first of May. I called customer service and asked them to change the date to the third and resumit for payment. Two days the Bank showed no withdrawal from them and I called customer service again and they told me they changed the date too the third and withdrew on the eigth of May. I then started getting letters stating I must pay quartley or my Insurance will laps. I then faxed and emailed them a form of surrender. I am sure that they are trying to laps my insurance. As a senior of 78 years of age, this seems like a way to insure that they do not have to pay off when I pass. And also the letters are dated or not to laps my policy before I can surrender it.
Nancy Finley
My mother passed away on March 11. 2 weeks later I received a notice that I was a beneficiary of her TA annuity. Since then I’ve received 4 letters with conflicting info I need to file my claim. The amount of disbursement was $3,000 for 3 years or a lump sum. Later it was $6,000. They needed a Death Cert for Mom and one for my brother, now they don’t. The last letter said to file the claim but didn’t contain my choice of annual payments or lump sum. When I asked for a letter that contained that information I was told they don’t do that. What’s up with these people?
Has anyone else been contacted by Transamerica agent with this message?
Agents tell us our $50k life insurance policy we’ve paid monthly premiums for 33 years is now going to implode or dissolve due to interest rates “eating up” the cash value in the policy.
Policy is titled Flexible Premium Adjustable life. It was sold to us in 1990 with clear description of the a policy -to last a lifetime.
Transamerica has deducted premiums all these years from our bank account but now says policy will become void within next few months and only options are to Surrender the policy for very small cash value or add thousands of out of pockets dollars to the policy to “catch up” past monthly premium shortages and continue to pay super high monthly premium ,to keep full death benefit. We thought we had coverage all these years – So frustrated and outraged at this information.
My mother-in-law submitted a claim for a small $1000 life insurance benefit when my father-in-law passed away in December 2022. The claim was submitted in January 2023. After calling and getting the run around from them for several months I called for her. First, I got a response from them of “They do not see a policy for this person”. I faxed the copies of the policy and other paperwork to them on 5/8/23. I called them 5/9/23 and they said they had not received it. I refaxed it and received a faxed confirmation from Transamerica stating that all 10 pages were received. She received a letter from them dated 5/11/23 stating she was not the beneficiary. She tried calling them as did I. I called 6/15/23 and spoke to Joy who said they needed the funeral home bill. This document was included in the 10 original pages I sent, but I sent it again anyway. She said the other pages were received by Jessica on 5/31/23 and she could see the beneficiary information was her after all. On 8/21/23 Taylor tried to say there was no life beneficiary or death claim received. After I went through all of my documentation she finally said she saw it and would have it expedited. On 8/25/23 I called and Kim said it was in review. Today is 9/15/23 and I called and spoke to Chris who told me they needed a copy of the funeral home bill. I went through with him when I sent and he said “i see what you are talking about”. He came back after several minutes and said it had to have PAID stamped on it and who paid it. I told him the funeral home bill has her name as the buyer and who the deceased was. It has the total costs, paid amount and zero due. He came back and said he spoke to lead and insurance adjuster and they said they will not accept it unless it is stamped paid. Please help?
My mother purchased 3 Whole life insurance policies from Monumental Life Insurance when she was 51 years old. They are all paid in full. Now Transamerica has taken over and I see all these horrible experiences. Mike Bowen of Greenville, NC is the agent. She is now 65 years old and still alive. I am scared this was just a scam and I don’t know if we should get a lawyer to review these policies. She is trying to change ownership because she can’t qualify for Medicare or Medicaid while having policies that have cash value. She’s on Social Security and can’t afford anything else deducted from her monthly income. Any advice you can provide will help. I’m afraid when she passes, we will never see the money or it will be less than what they promised her. The total amount promised is around $150k total and I’m not the only beneficiary.
My dad passed away 20 yrs we thought he had no life insurance transamerica was audited and found my dad had a life insurance policy that was still active they put us through hell we provided everything they requested after all that they said he only had a 100 dollar policy they stole the money from us never sent us a copy of the policy nothing transamerica steals from 401 k as well and no repercussions at all they are all very rude not a company I would deal with by choice they are corrupt for sure
My name is Joseph Lane. I have been trying to cash out on my life insurance policy which I received the forms from Transamerica in the mail. I faxed the correct form several times and they keep saying they haven’t gotten it. You go through
hell trying to speak to someone on the phone, especially when they can’t speak English. This should not have to take this long.