New York Life Insurance Complaints.
The Center for Life Insurance Disputes represents beneficiaries of life insurance claims, and policy owners who have disputes over the policies they’ve purchased. We get denied claims paid and premiums refunded. If you’re having problems with New York Life call us now for help.
- Was your life insurance claim denied?
- Were you misled about your policy?
- Has your policy lapsed because of increasing premiums?
- Was your signature forged on an application?
- Were you promised benefits that don’t exist?
- Was your policy rescinded under the contestability clause?
Tell us about your experience with New York Life? Leave a comment below for others to read.
Looking for representation? Call us now: 1-888-428-4868
New York Life sells life insurance.
If you bought life insurance from New York Life and you believe you were misled, we can help. Common misrepresentations include; premiums, policy lapse, future values, and tax benefits.
If you are waiting for a death claim from New York Life but they are not paying the claim, declined payout, or if they denied your claim, we can get your money.
If you feel victimized and frustrated by a life insurance company it might help to write a comment warning other consumers about your experience. We encourage your comments here below. But in addition to telling people how you feel, we, The Center for Life Insurance Disputes, can do something about it for you. We can get your dispute resolved, get your death claim paid or your premiums refunded.
There are a lot of complaint websites like Better Business Bureau, Consumer Affairs, Pissed Consumer, and others that allow consumers to post complaints about life insurance companies. Some of these sites are helpful, but some are nothing more than websites selling advertising (just look at all the pop-ups and ads on every page). They offer no voice, no useful information and no solutions.
We’re different. We offer a solution to life insurance complaints. We’ll take your matter to the insurer with the history, documents and legal support that will get your dispute resolved. The most common life insurance complaints we represent are:
- the insurance company is delaying payment of a claim,
- the insurance company has denied a claim,
- you bought a policy that is more than you can afford,
- your agent lied about how much money you’ll have in the cash value,
- your policy is going to lapse unless you pay a lot more premium.
One of these may describe your situation, or maybe yours is a little different. The way we begin is with a free telephone consultation to learn from you what’s happened. Then we’ll tell you how we can get your dispute resolved quickly and to your satisfaction.
Will it help if I call the insurance company and make a complaint?
Probably not. The reason we say this is because there are standard processes that life insurance companies follow when they receive complaints. A big part of the complaint process includes the need for documentation and proof. It’s not enough to give a written account of how you were harmed and how angry you are. This type of complaint usually goes nowhere.
Life insurers are looking for specific things that can prove you have a legitimate complaint, but they’re not likely to tell you what they’re looking for. Unless you have experience with the life insurance complaint process your complaint isn’t likely to get your claim paid or your premium refunded.
Can the Department of Insurance help me?
It’s best to think of a state’s Department of Insurance as an organization that has limited oversight and even more limited enforcement powers. A department of insurance oversees things like; the filing of new policies an insurer wants to sell in a State, proper form filings, an insurer’s financial requirements, licensing of agents, and other activities that have a lot to do with collecting fees.
What a Department of Insurance doesn’t do is make life insurance claim decisions. They won’t say whether a claim should or should not be paid. So, don’t waste your time complaining or letting them investigate. They don’t have the authority to do anything about denied life insurance claims or claims under a contestable investigation.
A Department of Insurance also can’t force a life insurer to refund your premiums. They might fine an agent for bad practices, and they might terminate an agent’s license, but that doesn’t get you a refund. That doesn’t put money back in your pocket.
Unfortunately, most departments won’t tell consumers these facts up-front. A lot of time can be wasted with nothing to show for it.
You may be a victim of insurance abuse. Not every life insurance transaction goes smoothly. If a mistake has been made it should be corrected. If you were intentionally lied to or if your life insurance claim has been wrongfully denied you need to take aggressive action. We have extensive experience and unequaled success recovering money from life insurers for our clients.
Don’t wait for your policy to lapse or the premiums to become unmanageable. Don’t accept a denied claim. Contact us today for a no-obligation assessment of your life insurance complaint and get the money you are entitled to.
We work on a pay-for-performance basis. You don’t need any money up front. We act on behalf of our clients and when their money is paid to them, then we get paid.
No I am not interested in your longterm that you have denied me after the first incompetent doctor performed surgery on my ankle. My employers allowed me to work on a torn ligament all year, coming to work using a cane that proved useless. Yet they would not allow me to return on a cane to assist in walking after a real surgery was done by an Indiana doctor. I, of course needed more healing time, so much so that I lost my insurance and have since picked up a different insurance. When I return to work I will be sure after 60 days to remove longterm. I find it pointless and unneeded financially when not being able to make use of it.
After being struck by a vehicle crossing the street, I was put on a leave to recover. New York Life initially had me down for FMLA, but switched me over to STD and made me jump through endless paperwork and phone call hoops for MONTHS before ultimately denying the claim, citing “insufficient coverage”. FMLA would have at least protected my position at work, but now I have no job security, no payment, and nothing to show.
Why switch the claim if you were just going to deny it?? I feel so cheated and lied to.
Mr. Craig DeSanto, the CEO of NYL,
I worked with your agent and purchased an annuity product on Nov 2022 (ref#74830818), I signed the document to allow NYL to transfer funds from Charles Schwab to my IRA account, but it has not been completed as of today, I was told the request was faxed to Schwab numbers time, and according to Schwab that there was no request was sent over and they have no reason to stop the transfer. I requested an NYL document to approve such processing, but it was denied till recently and showed the fax was sent to 818-615-1543, which it’s not Schwab’s fax number according to the VP of Schwab, I am so upset with NYL’s unorganized, unprofessional and poor communication processing, it’s rediculous and so stupid to face such situation. Please find qualified people to handle the situation, or I just cancel the order, find a public area disclose your poor job.
I have annuitized some $ with NewYork Life . They have done nothing right from the start. They quoted me one price then sent a check for a different number. This was corrected.
They are supposed to be sending money direct deposit but each month they told me they put it in the mail. When i dont receive it they say…OH….and then finally it get deposited late.
This has been for past 5 months. It is horrendous, each month promises of it will be fixed.
My only saving grace is my agent, he gets it corrected for me and i dont have to go ballistic . He gets to speak to a manager, most of us would stillbe on hold. He can correct it but it is NYL that is messing it up. How can a company this size have so many people on the staff that dont know what they are doing?
Careful before you put your money there!!!
I bought a policy for my mom and I have paid more premiums that the policy is worth and they keep raising the premiums and I know they have a lawsuit pending where they have to pay 10.9 billion fir these fraudulent policies
NewYork Life insurance sold a permanent disability policy to my wife while she worked at “Claires” stores as a regional manager. My wife due to several adverse medical events and procedures could no longer work. She filed for Social Security permanent disability and after going through their rigorous process was awarded “permanent disability. NewYork life with reluctance and a barrage of unnecessary , burdensome, and harrassing demands for medical information has made it very difficult and stressful to continue to receive a moderate amount of benefits owed to her. They have paid, but their intent is to harass and burden the recipient of benefits to a point where at NewYork Life’s discretion can deny benefits and terminate their obligation. We are seeking to pay an insurance expert that we can hire to oversee this practice of NYL to bully the disabled person and protect our rights.
My name is Gloria Oriley
I took a $50,000 life insurance for my mom Gislaine Phillips In the event something happened to her So I would be able to bury her with no hassle or headaches that’s the purpose of someone buying life insurance to take away the stress of burying your loved one While my mom on ice at a morgue AARP is not paying her claims I spoke to one person they told me you people do not understand , Never in 1000 years I would’ve expected this from a Aarp And discrimination against supposed to be stress-free So far it’s a nightmare All I took was $50,000 enough to bury my mom Not to get rich for a nice decent burial I need help please.
No information was given to me no time frame actually the manager who I spoke with told me if my mom live two more months I would’ve got paid no problem and after that I broke down while my mom in a Morgue and is dead and the lady told me if my mom life to two more months I would get pay no problem a New York life AARP New York Life have no remorse no empathy they don’t care why my mom is in the morgue they’re telling me this.
If only you could listen to that recording that’s how they treat people they don’t care about no one else they don’t have a mother or family hopefully when I contact the attorney he’ll be able to get some of those recordings. The last thing I would do as long as I live on this earth I will share my story with the world.