Do you have a complaint about Brighthouse Financial Life Insurance Company?
The Center for Life Insurance Disputes represents beneficiaries of life insurance claims, and policy owners who have disputes over the policies they’ve purchased. We get denied claims paid and premiums refunded. If you’re having problems with Brighthouse Life call us now for help.
- Was your life insurance claim denied?
- Were you misled about your policy?
- Has your policy lapsed because of increasing premiums?
- Was your signature forged on an application?
- Were you promised benefits that don’t exist?
- Was your policy rescinded under the contestability clause?
Tell us about your experience with Brighthouse Life? Leave a comment below for others to read.
Looking for representation? Call us now: 1-888-428-4868
Brighthouse Financial Life sells life insurance and annuities. If you bought life insurance from Brighthouse and you believe you were misled, we can help. Common misrepresentations include; premiums, policy lapse, future values, and tax benefits.
If you are waiting for a death claim but they aren’t paying the claim, declined to payout, or if they denied your claim, we can get your money.
If you feel victimized and frustrated by a life insurance company it might help to write a comment warning other consumers about your experience. We encourage your comments here below. But in addition to telling people how you feel, we, The Center for Life Insurance Disputes, can do something about it for you. We can get your dispute resolved, get your death claim paid or your premiums refunded.
There are a lot of complaint websites and consumer review websites like Better Business Bureau, Consumer Affairs, Pissed Consumer, and others that allow consumers to post complaints about life insurance companies. Some of these sites are helpful, but some are nothing more than websites selling advertising (just look at all the pop-ups and ads on every page). They offer no voice, no useful information and no solutions.
We’re different. We offer an actual solution to life insurance complaints. We’ll take your matter to the insurer with the history, documents and legal support that will get your dispute resolved. The most common life insurance complaints we represent are:
- the insurance company is delaying payment of a claim,
- the insurance company has denied a claim,
- you bought a policy that is more than you can afford,
- your agent lied about how much money you’ll have in the cash value,
- your policy is going to lapse unless you pay a lot more premium.
One of these may describe your situation, or maybe yours is a little different. The way we begin is with a free telephone consultation to learn from you what’s happened. Then we’ll tell you how we can get your dispute resolved quickly and to your satisfaction.
Will it help if I call the insurance company and make a complaint?
Probably not. The reason we say this is because there are standard processes that life insurance companies follow when they receive complaints. A big part of the complaint process includes the need for documentation and proof. It’s not enough to give a written account of how you were harmed and how angry you are. This type of complaint usually goes nowhere.
Life insurers are looking for specific things that can prove you have a legitimate complaint, but they’re not likely to tell you what they’re looking for. Unless you have experience with the life insurance complaint process your complaint isn’t likely to get your claim paid or your premium refunded.
Can the Department of Insurance help me?
It’s best to think of a state’s Department of Insurance as an organization that has limited oversight and even more limited enforcement powers. A department of insurance oversees things like; the filing of new policies an insurer wants to sell in a State, proper form filings, an insurer’s financial requirements, licensing of agents, and other activities that have a lot to do with collecting fees.
What a Department of Insurance doesn’t do is make life insurance claim decisions. They won’t say whether a claim should or should not be paid. So, don’t waste your time complaining or letting them investigate. They don’t have the authority to do anything about denied life insurance claims or claims under a contestable investigation.
A Department of Insurance also can’t force a life insurer to refund your premiums. They might fine an agent for bad practices, and they might terminate an agent’s license, but that doesn’t get you a refund. That doesn’t put money back in your pocket.
Unfortunately, most department’s won’t tell consumers these facts up-front. A lot of time can be wasted with nothing to show for it.
Life Insurance Abuse
You may be a victim of insurance abuse. Not every life insurance transaction goes smoothly. If a mistake has been made it should be corrected. If you were intentionally lied to or if your life insurance claim has been wrongfully denied you need to take aggressive action. We have extensive experience and unequaled success recovering money from life insurers for our clients.
Don’t wait for your policy to lapse or the premiums to become unmanageable. Don’t accept a denied claim. Contact us today for a no-obligation assessment of your life insurance complaint and get the money you are entitled to.
We work on a pay-for-performance basis. You don’t need any money up front. When our clients get their money then we get paid. We’re life insurance experts who have recovered over $85 million for our clients. We can help you too. Call us now for help.
Lynda Andersson says
I have had a life insurance Policy from Metlife since 2015 and it is now Brighthouse. For the past 3 months they have screwed up my monthly payments by not taking the mere $155 direct from my bank account as they have always done and leaving my policy unpaid for. Every month on the 13th I start to call and call almost every day. They make excuses and claim my bank has been rejecting it or I reached my debit card limit or any other fake excuse. I have not been able to rectify this situation no matter how many times I call the call center. They have no one other then robotic, script speaking customer service who cannot do anything but waste time repeated themselves. My payment is now 22 days late and I cannot get anyone take my payment. Grrrrrrrr
THOMAS WOODBURY says
HAVE A ANNUITY CONTRACT WITH BRIGHTHOUSE. ANNUITANTS WERE MY WIFE AND I. WHEN SHE DIED IN AUGUST MY MONTHLY PAYMENTS WERE STOPPED. AND I WENT THROUGH HELL WITH THEIR CUSTOMER SERVICE TO GET MY MONTHLY CHECKS STARTED AGAIN. NOW MY MONTHLY CHECKS HAVE STOPPED AGAIN. CUSTOMER SERVICE TOLD ME THAT THE SOCIAL SECURITY INFORMED THEM THAT I HAD DIED BUT CHECKS WOULD BE RESUMED. I DO NOT BELIEVE THIS BS AFTER MY LAST EXPERIENCE WITH THEM. AT THAT TIME ONLY AFTER I MAILED A REGISTERED LETTER TO THEIR CORPORATE OFFICE THREATENING TO OBTAIN A ATTORNEY DID NY MONTHLY CHECKS BEGIN AGAIN.
Daniel Roberts says
Same here. I started with Met , now Brighthouse. Since 2016 . Major major payment screw up thats still not fully solved. Almost seems like a purposfull effort to lapse my paid up policy now im 66 . Maybee ill get frustrated and go away ? Is that your buisness model ? Sure feels like it to me . I should not have to fight and struggle and live in fear of my paid up policy. Ive spent a month on this now. I dont want my benificury to be wrongfully denied.
Jeanne Williams says
I am almost to my wits end. In October of 2021 I sent a check for $50 to be applied to a loan on a very old life insurance policy (Travelers to MetLife to Brighthouse). Two phone calls and two letters (one sent registered to the supervisor of the reconciliation unit) I just got the same response … send a copy of the front and back of the cancelled check.
I ‘sent’ a check but MetLife deducted the money ‘electronically’ from my checking account thence THERE IS NO CANCALLED CHECK. I included details from my local bank to confirm this.
I now have to make a copy of all this ridiculousness to send to their complaint department and as high up as I can go. I think I’ll include a copy for the Insurance Commissioner of Rhode Island.
Gail Buelow says
I’m only beginning my journey with them. My brothers and I are beneficiaries and I wanted to confirm – after 2 months – that the company received our claim. I keep getting a recording that says they have a high call volume, then a recording says the office is closed (during their working hours), and a hang up. I sent an email and no one did the courtesy of a response. Not looking good.