New York Life Insurance Complaints

New York life insurance complaints typically arise from death claims and policy premiums. When you sell as many policies as New York Life there are bound to be complaints. But getting help from someone who knows what they’re talking about can be frustrating.

We offer a solution to New York Life insurance complaints. We’ll take your matter to the insurer with the history, documents and legal support that will get your dispute resolved. The most common life insurance complaints we represent are:

• The insurance company is delaying payment of my claim.
• The insurance company has denied my claim.
• I bought a policy that is more than I can afford.
• My agent lied about how much money I’ll have in the cash value.
• My policy is going to lapse unless I pay a lot more premium.

Attempting to get information directly from an insurance company for these complaints can be very frustrating. You have to go through a series of phone redirects then get put on hold then, finally, speak to someone who may not even be able to help. That’s not “customer service”.

The way we begin is by answering your phone call for our free consultation to learn from you what’s happened. Then we’ll tell you how we can get your dispute resolved quickly and to your satisfaction.

---

How to Resolve Life Insurance Complaints

The Center for Life Insurance Disputes represents beneficiaries of life insurance claims, and policy owners who have disputes over the policies they’ve purchased. We get denied claims paid and premiums refunded. If you’re having problems with New York Life call us now for help.

Typical life insurance disputes that we can help with:

• Your life insurance claim denied.
• You were misled about your policy.
• Your policy lapsed because of increasing premiums.
• Your signature was forged on an application.
• You were promised benefits that don’t exist.
• Your policy was rescinded under the contestability clause.

If you bought life insurance from New York Life and you believe you were misled, we can help.

There are a lot of complaint websites like Better Business Bureau, Consumer Affairs, Reddit, and others that allow consumers to post complaints about life insurance companies. Some of these sites are helpful, but they offer no useful information or solutions. We do.

Step-by-Step Instructions for New York Life Complaints

Step 1: Locate your policy number.

You’ll find the policy number on the Declaration page and on any Annual Policy Statement.

Step 2: Have the full name of the insured.

Clearly identify the full name of the insured.

Step 3: Write a short summary of the reason for your complaint.

Either a death claim dispute or policy management dispute. Explain why you’re disagreeing with the insurer’s treatment.

Step 4: Include the date the problem became known to you.

Is this a new complaint or one that’s been going on for some time.

Step 5: Provide your full name and phone number.

Let us know who you are, how you’re related to the policy and how to contact you.

Step 6: Email it to us at Info@cflid.com, or fax us at (866)885-4074.

We’ll review the facts, determine the best way to resolve your complaint and act.

---

Frequently Asked Questions

Q: Will it help if I call the insurance company and make a complaint?

Yes. There are standard processes that life insurance companies follow when they receive complaints. A big part of the complaint process includes the need for documentation and proof. So, it’s not enough to give a written account of how you were harmed and how angry you are. You need to demonstrate how you’ve been harmed.

Life insurers are looking for specific things that can prove you have a legitimate complaint, but they’re not likely to tell you what they’re looking for. Unless you have experience with the life insurance complaint process, your complaint isn’t likely to get your claim paid or your premium refunded.

Q: Can the Department of Insurance help me?

It’s best to think of a state’s Department of Insurance as an organization that has limited oversight and even more limited enforcement powers. A department of insurance oversees things like; the filing of new policies an insurer wants to sell in a State, proper form filings, an insurer’s financial requirements, licensing of agents, and other activities that have a lot to do with collecting fees.

What a Department of Insurance doesn’t do is make life insurance claim decisions. They won’t say whether a claim should or should not be paid. So, don’t waste your time complaining or letting them investigate. They don’t have the authority to do anything about denied life insurance claims or claims under a contestable investigation.

A Department of Insurance also can’t force a life insurer to refund your premiums. They might fine an agent for bad practices, and they might terminate an agent’s license, but that doesn’t get you a refund. That doesn’t put money back in your pocket.

Unfortunately, most departments won’t tell consumers these facts up-front. A lot of time can be wasted with nothing to show for it.

Q: How long will it take to resolve my complaint?

It can take weeks to months to resolve a life insurance complaint, depending on the type of complaint, the documentation needed and the parties involved. We strive to resolve complaints as quickly as possible.

Life Insurance Fraud

You may be a victim of insurance abuse. Not every life insurance transaction goes smoothly. If a mistake has been made it should be corrected. If you were intentionally lied to or if your life insurance claim has been wrongfully denied you need to take aggressive action. We have extensive experience and unequaled success recovering money from life insurers for our clients.

Don’t wait for your policy to lapse or the premiums to become unmanageable. Don’t accept a denied claim. Contact us today for a no-obligation assessment of your life insurance complaint and get the money you are entitled to.

We work on a pay-for-performance basis. You don’t need any money up front. We act on behalf of our clients and when their money is paid to them, then we get paid.

New York Life Insurance Complaints Can Result in Lawsuits

In Toolan vs New York Life, the plaintiff alleges New York Life acted negligently and not in the policyholders best interest by failing to apportion significant tax savings back to policyholders in the form of lower cost of insurance charges.

---

Other helpful life insurance articles:

How to File a Death Claim with New York Life.  When you need help preparing the documentation and forms for a new death claim, you’ll find helpful instructions here.

New York Life Insurance Claim was Denied.  Not all life insurance claims get approved. There can be delays and even denials depending on the circumstances of the policy and the manner of death. Here we discuss why claims get denied and explore ways of appealing claim denials.