When you have a Complaint with Guardian Life Insurance Company, you need help. Customer Service reps are rarely helpful. Getting through to a decision maker is almost impossible. And because most people aren’t knowledgeable about this very complex insurance product, you may not even know how to start. We’re different. We offer an actual solution to life insurance complaints.
We’ll take your matter to the insurer with the history, documents and legal support that will get your dispute resolved. The Center for Life Insurance Disputes gets denied death claims paid and premiums refunded.
Common Complaints with Guardian Life
- The delayed payment of a death claim.
- The denial of a death claim.
- Policy fees are depleting the cash value.
- Agent misrepresentations.
- Premiums are increasing beyond what you can afford.
If you bought life insurance from Guardian Life and you believe you were misled, we can help.
Step-by-Step Instructions for Guardian Life Insurance Complaints
Step 1: Locate your policy number.
You’ll find the policy number on the Declaration page and on any Annual Policy Statement.
Step 2: Have the full name of the insured.
Clearly identify the full name of the insured.
Step 3: Write a short summary of the reason for your complaint.
Either a death claim dispute or policy management dispute. Explain why you’re disagreeing with the insurer’s treatment.
Step 4: Include the date the problem became known to you.
Is this a new complaint or one that’s been going on for some time.
Step 5: Provide your full name and phone number.
Let us know who you are, how you’re related to the policy and how to contact you.
Step 6: Email it to us at Info@cflid.com, or fax us at (866)885-4074.
We’ll review the facts, determine the best way to resolve your complaint and act.
Guardian Life Insurance Complaint Solutions
Life insurance is a complicated financial tool. You need simple and accurate explanations so you can resolve your complaint.
If you feel victimized and frustrated by a life insurance company it might help to write a comment warning other consumers about your experience. But in addition to telling people how you feel, The Center for Life Insurance Disputes can do something about it for you. We can get your dispute resolved, get your death claim paid or your premiums refunded.
Common life insurance policy misrepresentations include; premium increases, policy lapses, future values, and false tax benefits.
If you are waiting for a death claim from Guardian Life but they refuse to pay the claim, declined payment, or if they denied your claim, you need help from a life insurance expert – not a beginner.
FAQ:
Q: Will it help if I call the insurance company and make a complaint?
Yes. There are standard processes that life insurance companies follow when they receive complaints and they’re responsive. A big part of the complaint process though includes the need for documentation and proof. It’s not enough to give a written account of how you were harmed and how angry you are. This type of complaint usually goes nowhere.
Life insurers are looking for specific things that can prove you have a legitimate complaint, but they’re not likely to tell you what they’re looking for. Unless you have experience with the life insurance complaint process your complaint isn’t likely to get your claim paid or your premium refunded.
Q: Can the Department of Insurance help me?
It’s best to think of a state’s Department of Insurance as an organization that has limited oversight and even more limited enforcement powers. A department of insurance oversees things like; the filing of new policies an insurer wants to sell in a State, proper form filings, an insurer’s financial requirements, licensing of agents, and other activities that have a lot to do with collecting fees.
What a Department of Insurance doesn’t do is make life insurance claim decisions. They won’t say whether a claim should or should not be paid. So, don’t waste your time complaining or letting them investigate. They don’t have the authority to do anything about denied life insurance claims or claims under a contestable investigation.
A Department of Insurance also can’t force a life insurer to refund your premiums. They might fine an agent for bad practices, and they might terminate an agent’s license, but that doesn’t get you a refund. That doesn’t put money back in your pocket.
Unfortunately, most department’s won’t tell consumers these facts up-front. A lot of time can be wasted with nothing to show for it.
Q: How long will it take to resolve my complaint?
It can take weeks to months to resolve a life insurance complaint, depending on the type of complaint, the documentation needed and the parties involved. We strive to resolve complaints as quickly as possible.
We’re life insurance experts who have recovered over $250 million for our clients. We can help you too.
Guardian Life Insurance Claim Denied. If your life insurance claim gets denied you need insight and information about how to fight the denial. Here you’ll get that knowledge regarding your options, what they cost and how the process will go.
When you’re ready to file a death claim with Allianz you need their forms as well as other documents. Access to forms, ways to prepare a claim and helpful hints are included here. Guardian Life Claim Forms
Christine Turk says
I lost my 2 sons on March 27th. Joshua has a $25,000 policy with Guardian. He named his brother Jeffery the beneficiary. The company that Joshua was employed by offered this insurance as a benefit and named me as the administrator. Jeffery passed away the same day as his brother. Joshua passed before Jeffery passed; however, pending death certificates have them passing away at the same time. My boys died in their father’s arms; Joshua’s children were present too. All have stated that Jeffery before passing away asked his father to get his brother to Urgent Care. His last words before he passed. 911 was called twice once at 4:34 am and again at 4:44 am. They EMT showed up at the home at 4:45 am and pronounced them deceased. This is the time they put on the birth certificates! This Life Insurance Company has been fighting with me to collect the insurance because of the time of death! Although this company has spoken with Joshua’s employer, the Investigators in this case, the Police in this case, and by reading the Police Report once can come to the conclusion that Joshua passed before Jeffery therefore the policy should be paid to Jeffery’s estate. I am also the Administrator of Jeffery’s estate as he was a single man without children. This policy was taken out to help with all expenses should Joshua pass away. This has caused a tremendous hardship on this family. As grandparents we are struggling with taking care of the children, living expenses, and cost of burying 2 sons. DO NOT PURCHASE A POLICY THROUGH THIS COMPANY.
Jaf says
Received a letter from Guardian, dated early April, stating that my Whole Life policy premium would need to be paid IN FULL this year because there were insufficient dividends earned this year to cover my premium. Then received that premium notice, dated last week, for the full $1,000+ premium. What?! No dividend at all?
Just called Guardian and eventually learned that there were dividends earned on my policy and that the dividend was less than $99 short of my annual premium. Had I not called I would have paid 10X more than I should! OOPSY!
Wonder what Guardian is gonna do with all the extra cash that they get from people who didn’t/don’t bother to follow-up?
OOPSY! There Will Be Bonuses.
Jason Scott Huddleston says
Guardian Life is holding my monthly disability check. This is the 3rd time. Every time I get a new case worker assigned, they hold the check, they never notify me beforehand, I have to call and try to find my new case worker. I usually get paid on the 6th. This time I called on the 6th to ask and a rep told me that the case worker had it on hold until proper paperwork was turned in. What paperwork? I had already given a doctors status update to my previous case worker in Sept and gotten an email back thanking me for it last month. This is constant willful negligence and harassment. Now I have to choose between groceries for my kids or my prescriptions.