Here we explain how to file a life insurance claim with Transamerica Life. We get calls every week from beneficiaries whose claims are being delayed or denied. Follow our steps to file the claim including; using the correct claim forms and death certificate. Our step-by-step guide will assure your claim is processed and paid in a timely manner. You’ll find a link to Transamerica’s claim forms (below).
As nationally recognized claim experts we know the business of getting life insurance claims paid. On this website you’ll find plenty of helpful information, client results and supportive resources for understanding life insurance claims.
If you’d like a Claim Expert from our office to assist you with your Transamerica Life claim, contact us for a free consultation.
Phone: (888) 428-4868
Step-by-Step Guide: How to File a Death Claim with Transamerica Life
Step 1. Contact Transamerica and Inform Them of the Insured’s Death.
They’ll confirm the policy was active and send you their Claim Form. This will also stop Transamerica from billing for new premiums.
If they determine the policy was not active on the day the insured died they’ll refuse to provide you with their Claim forms. Just because they say the policy wasn’t active doesn’t mean they’re correct.
Step 2. Send an Original Final Death Certificate to Transamerica.
They will want an original death certificate, not a copy. These can be purchased from the funeral home. If there is an open investigation about the death by Law Enforcement, or if the County Medical Examiner hasn’t finished determining the Cause of Death, the Final Death Certificate won’t be available. Life insurers won’t pay claims without Final Death Certificates.
Transamerica Life will ask you to return the Policy. We strongly suggest you maintain a copy in the event there’s a dispute over the claim or who is the correct beneficiary. Read: Wrong Beneficiary.
Step 3. Complete and Submit the Claimant’s Statement.
This form asks for information about the beneficiary such as name, address, social security number and the form of payment requested.
The beneficiary must provide a social security or tax payor number. While most death claims are not taxable, an insurer is still responsible for notifying the IRS a claim has been paid.
Step 4. Choose the Form of Payment You Want.
Depending on the insurance company and the size of the claim, several different payment options are available:
The most common form is a check made out to the beneficiary. Once deposited, most banks will hold funds for 10 days before making them available.
Another option is to be paid with a checking account set up in the name of the beneficiary. The beneficiary is mailed a check book tied to an account immediately funded with the full death claim.
A third option, rarely chosen, is to receive regular periodic payments until the full claim amount has been paid.
Step 5. Follow Up with the Claims Department.
Each time you send an important document to the Claims Department, follow up within 48 hours to confirm they received it. This will help speed up the time it takes to receive your claim benefit.
FAQ:
Q: What Happens After I File the Death Claim?
If your claim is approved you’ll receive your payment 7 to 10 days after the final approval. If your claim is denied you’ll be given a written explanation why it was denied. Usually, the insurer will refund all the premiums that were paid.
Q: What Can I Do If My Death Claim is Denied?
You can appeal denied death claims. For this we strongly urge you to contact us to handle your appeal.
Denied life insurance claims are usually from policies that were less than 2 years old when the insured died. For a full explanation of Contestable Life Insurance Investigations please read: Life Insurance Claim Investigation.
Q: How Do I File a Death Claim for a Group Life Policy?
Death claims for policies offered through employers are managed by the Transamerica Group Life Claims Department. Submitting a claim to Transamerica Life for a group life insurance policy is a little different than individual life claims.
For a group life claim you’ll need to contact the employer who sponsored the plan and inform them of the death. Ask that they contact the insurer. They’ll have to contact Transamerica Life and confirm the person was employed and the coverage was in effect on the date of death.
You’ll still need a Claim Form, Death Certificate and Claimants Statement, but all information must go thru the employer and Transamerica Life’s Group Life Claims Department.
Q: How Long Does It Take to Get a Transamerica Life Claim Paid?
Transamerica has 30 days to pay a death claim The exception to this rule is when the Policy is still in the 2-year Contestability Period. In those instances, the insurer has additional time to gather and evaluate records. But, they cannot delay a claim beyond a reasonable time.
Contestable Life Insurance Claims – What to expect during a contestable claim investigation.
Q: Can The Center for Life Insurance Disputes File My Death Claim for Me?
Yes, we file new death claims with proper supporting documents, expert opinions and medical reviews so every claim is approved.
Help with a Life Insurance Claim – Expert guidance for getting life insurance claims paid.
Q: Are All Death Claims Investigated?
No. Only Contestable claims can be investigated. Read: Six Reason Your Contestable Life Insurance Policy May Not be Contestable.
Q: What is the Transamerica Life Claims Phone Number?
Transamerica Life Claims Department phone number 1-800-527-9027
TRANSAMERICA CLAIM FORM
(click here)
Transamerica sued by the State of California for Improper Denial of Life Insurance Claims.
More helpful articles:
File a Complaint with Transamerica – Resolving a life insurance complaint can be frustrating. This article discusses common types of life insurance complaints and offer a step-by-step plan of action to get complaints resolved.
Transamerica Life Insurance Claim Denied. When your life insurance claim is denied there are ways to fight back. Learn what your options are and what to expect.
